Senior Malaysian Customs Executives Attend Course in Canberra

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Senior Malaysian Customs Executives Attend Course in Canberra

AKMAL 2012_Web

From 26-30 November four officers from the Royal Malaysian Customs Academy (AKMAL) were in Canberra for a Strategic Management Course.  CCES developed a specific course to suit AKMAL’s requirements.  Two CCES tutors and the four participants:

  • Examined and discussed the concept of Strategic Management in the context of border management, trade facilitation and revenue collection
  • Examined the global view taken by the World Customs Organization (WCO) with regard to Strategic Management
  • Scanned the approach taken by the Royal Malaysian Customs Administration with regard to Strategic Management
  • Reviewed and discussed proven best practice approaches to strategic planning 
  • Identified, discussed and assessed leadership attributes in designing strategy
  • Identified and discussed key issues/challenges in operationalizing strategy in the custom environment
  • Identified and discussed potential approaches to overcome issues/challenges in operationalizing strategy in the custom environment
  • Examined post clearance audit as an operational element within Strategic Management